Role of a Business Analyst
Business Analyst Skills & Responsibilities
Types of Business Analysts
Business Analysis vs Data Analysis vs Product Management
Business Analysis Lifecycle
Understanding Business Problems
Identifying Stakeholders
Requirement Types (Business, Functional, Non-Functional)
Gap Analysis
Scope Definition & Management
Stakeholder Identification & Mapping
Interview & Workshop Techniques
Facilitation Skills
Managing Conflicts & Expectations
Business Communication Best Practices
Elicitation Techniques (Interviews, Surveys, Workshops)
User Stories & Use Cases
BRD, FRD & SRS Documentation
Acceptance Criteria
Requirements Traceability Matrix (RTM)
As-Is & To-Be Processes
Process Flow Diagrams
BPMN Basics
Swimlane Diagrams
Process Improvement Techniques
Introduction to Data Analysis
Excel for Business Analysis
Basic SQL for Analysts
Data Interpretation & Insights
KPIs & Business Metrics
Agile Principles & Manifesto
Scrum Framework
Role of BA in Agile Teams
Backlog Management
Sprint Planning & Reviews
JIRA & Confluence Basics
MS Excel & PowerPoint
Visio / Draw.io
Wireframing Tools (Balsamiq / Figma)
UML Diagrams
Data Flow Diagrams (DFD)
Wireframes & Prototypes
Storyboarding
BA Role in SDLC
Working with Developers & Testers
Change Requests
UAT
Business Problem Analysis
End-to-End Requirement Gathering
Stakeholder Presentation
Resume Building
Interview Questions
BA Certifications Overview
Mock Interviews